TERMS AND CONDITIONS
Effective Date: September 1, 2026
These Terms and Conditions (“Terms,” “Terms and Conditions”) govern your access to and use of the Shield Roofing website, www.ShieldRoofing.us (the “Website”), and your interactions with Shield Roofing, a division of Rodas Home Improvements (“Shield Roofing,” “we,” “us,” or “our”).
By accessing or using the Website, submitting information through the Website, requesting an inspection or estimate, or otherwise using services provided by Shield Roofing, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the Website.
1. Company Information
Shield Roofing
Rodas Home Improvements dba Shield Roofing
Virginia, USA
Phone: 571-551-ROOF (7663)
Website: www.ShieldRoofing.us
Shield Roofing provides residential and commercial roofing and related exterior construction services.
2. Website Use
You may use this Website for lawful purposes only.
You agree not to:
– Use the Website for fraudulent, unlawful, or unauthorized purposes
– Submit false, misleading, or fraudulent information
– Attempt to gain unauthorized access to the Website or its systems
– Interfere with the operation or security of the Website
– Copy, reproduce, modify, distribute, or exploit Website content without authorization
– Use automated systems to scrape, collect, or reproduce Website content without permission
– Introduce malicious code, viruses, or other harmful material
– Use the Website in a manner that could damage Shield Roofing or its customers
Shield Roofing reserves the right to restrict or terminate access to the Website when reasonably necessary.
3. Website Information
The information provided on this Website is intended for general informational purposes.
Although Shield Roofing attempts to keep information accurate and current, we do not guarantee that all Website content is complete, current, accurate, or free from errors.
Information on the Website does not constitute a binding proposal, construction contract, engineering opinion, architectural opinion, insurance coverage determination, or legal advice.
4. Requests for Estimates and Inspections
Submitting a form or contacting Shield Roofing through the Website does not automatically create a contract for roofing or construction services.
An estimate, inspection request, consultation, or proposal may be subject to:
– Physical inspection of the property
– Verification of measurements and conditions
– Availability of materials and labor
– Review of project specifications
– Applicable building codes
– Permit requirements
– Manufacturer requirements
– Final scope of work
– Written contract or proposal
– Customer approval
A roofing estimate may change if previously unknown conditions are discovered or if the scope of work changes.
Unless expressly stated otherwise in a signed written agreement, Website pricing, examples, promotional information, or estimates are not guaranteed final project prices.
5. Roofing Inspections
A roof inspection performed by Shield Roofing is intended to identify reasonably observable conditions at the time of inspection.
Roof inspections may be limited by:
– Weather
– Roof accessibility
– Roof pitch
– Safety conditions
– Existing structures
– Landscaping
– Debris
– Roofing materials
– Hidden conditions
– Other circumstances that prevent complete visual or physical examination
An inspection does not guarantee that every defect, leak, structural condition, moisture condition, or future roofing problem will be identified.
6. Insurance Claims
Shield Roofing may assist customers with documenting and communicating information relating to roofing damage and insurance claims.
However, Shield Roofing does not:
– Guarantee that an insurance company will approve a claim
– Determine whether a customer’s insurance policy provides coverage
– Act as the customer’s insurance company
– Provide legal advice regarding insurance coverage
– Guarantee a specific insurance settlement
– Guarantee payment by an insurance carrier
Insurance coverage decisions are made by the applicable insurance company under the terms of the customer’s insurance policy.
Customers remain responsible for understanding their insurance policy and communicating with their insurance carrier.
Any assistance provided by Shield Roofing relating to an insurance claim is intended to support the customer’s roofing project and does not constitute an insurance coverage determination.
7. Contracts for Roofing and Construction Services
Actual roofing or construction services are governed by the written agreement, proposal, work authorization, or construction contract executed between Shield Roofing and the customer.
If these Website Terms conflict with a subsequently executed written construction agreement, the terms of the executed construction agreement will control with respect to the specific project.
No work is authorized solely because a customer submits an online form or requests an estimate.
8. Changes to Project Scope
Additional work or changes to the original scope may require additional charges.
If previously unknown conditions are discovered, including but not limited to:
– Rotten or damaged decking
– Structural deficiencies
– Hidden water damage
– Improper prior installation
– Code-related requirements
– Ventilation issues
– Flashing problems
– Additional layers of roofing
– Chimney or masonry conditions
– Other concealed conditions
Shield Roofing may notify the customer and request authorization for additional work.
Where required by applicable law, changes will be documented through an appropriate written change order or other written authorization.
9. Materials and Manufacturer Warranties
Roofing products and materials may be subject to manufacturer warranties.
Manufacturer warranties are provided by the applicable manufacturer and may contain specific limitations, exclusions, registration requirements, maintenance requirements, and other conditions.
Shield Roofing does not control manufacturer warranty terms.
Any workmanship warranty offered by Shield Roofing will be governed by the applicable written proposal or construction contract.
10. Payment
Customers are responsible for paying amounts due under their applicable written agreement.
Payment terms, deposits, progress payments, final payments, retainage, financing arrangements, late charges, and other payment obligations will be governed by the applicable written contract.
Shield Roofing reserves all rights available under applicable law concerning unpaid amounts.
11. Financing
If Shield Roofing offers or facilitates access to third-party financing, financing is subject to the terms and approval requirements of the applicable financing provider.
Shield Roofing does not guarantee financing approval, interest rates, loan terms, or financing availability.
Customers should review financing agreements carefully before accepting financing.
12. Subcontractors and Suppliers
Shield Roofing may use qualified subcontractors, suppliers, vendors, or other service providers to perform portions of a project.
Shield Roofing may coordinate these parties as part of providing roofing and construction services.
The customer’s rights and Shield Roofing’s obligations regarding subcontractors and suppliers will be governed by the applicable project contract and applicable law.
13. Property Access and Customer Responsibilities
Customers are responsible for providing reasonable access to the property when required for inspection, estimating, construction, delivery, or other services.
Customers should disclose known conditions that could affect the work, including:
– Known leaks
– Structural concerns
– Previous roofing work
– Known water damage
– Solar equipment
– Satellite equipment
– Security systems
– Electrical equipment
– Access restrictions
– Other conditions that could affect the project
Customers are also responsible for securing or protecting personal property as appropriate before construction begins.
14. Weather and Delays
Roofing and construction work may be affected by weather, material availability, inspections, permits, labor availability, supply-chain conditions, emergencies, acts of nature, or other circumstances outside Shield Roofing’s reasonable control.
Such circumstances may result in project delays.
Specific project schedules and completion dates will be governed by the applicable written contract.
15. Communications
By providing your contact information, you authorize Shield Roofing to contact you regarding your inquiry, estimate, inspection, project, appointment, or other services you have requested.
Communications may occur by:
– Telephone
– Email
– SMS/text message
– Other electronic communications
Where required, Shield Roofing will obtain appropriate consent before sending marketing or promotional communications.
16. SMS/Text Messaging
If you affirmatively opt in to receive SMS/text messages from Shield Roofing, you agree that Shield Roofing may send text messages for the purposes described at the time of consent, including appointment scheduling, appointment reminders, customer service, project communications, and other authorized communications.
Mobile opt-in data and phone numbers will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS/text messages at any time by replying STOP to a message from Shield Roofing.
You may request assistance by replying HELP or by contacting Shield Roofing directly.
SMS consent is not a condition of purchasing goods or services from Shield Roofing.
17. Privacy
Your use of the Website is also subject to Shield Roofing’s Privacy Policy.
The Privacy Policy explains how Shield Roofing collects, uses, maintains, and discloses personal information.
By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.
18. Intellectual Property
Unless otherwise indicated, Website content, including:
– Logos
– Trademarks
– Service marks
– Text
– Photographs
– Graphics
– Designs
– Videos
– Marketing materials
– Website layout
– Other content
is owned by or licensed to Shield Roofing and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit Website content without prior written authorization.
19. Customer Reviews, Photos, and Submissions
If you voluntarily submit reviews, photographs, testimonials, comments, or other content to Shield Roofing, you represent that you have the right to provide that content.
By submitting content for publication or marketing purposes, you grant Shield Roofing permission to use, reproduce, display, and distribute the submitted content for legitimate business and marketing purposes, subject to applicable law.
Shield Roofing will not knowingly publish private personal information without appropriate authorization.
20. Third-Party Services and Links
The Website may contain links to third-party websites, applications, services, social media platforms, financing providers, manufacturers, or other resources.
Shield Roofing does not control and is not responsible for third-party websites, services, content, security, or privacy practices.
Your use of third-party services may be governed by separate terms and privacy policies.
21. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
Shield Roofing does not guarantee that:
– The Website will always be available
– The Website will be uninterrupted
– The Website will be error-free
– Website information will always be complete or current
– The Website will be free from harmful components
This Website disclaimer does not modify or eliminate any warranties expressly provided in a written roofing or construction agreement.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Shield Roofing will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Website.
This limitation does not apply where prohibited by law or to obligations that cannot legally be excluded or limited.
Nothing in these Terms is intended to waive or limit rights that cannot legally be waived or limited under applicable Virginia or federal law.
23. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shield Roofing, Rodas Home Improvements, and their respective owners, employees, agents, contractors, and representatives from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the Website, violation of these Terms, or submission of fraudulent or unauthorized information.
This provision does not require you to indemnify Shield Roofing for Shield Roofing’s own conduct to the extent such indemnification is prohibited by law.
24. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except to the extent applicable federal law requires otherwise.
Any dispute relating to a specific roofing or construction project may also be governed by the dispute-resolution provisions contained in the applicable written project agreement.
25. Changes to These Terms
Shield Roofing may update these Terms from time to time.
Updated Terms will be posted on this Website with a revised effective date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.
27. Entire Agreement
These Website Terms, together with the Shield Roofing Privacy Policy and any applicable written construction agreement, constitute the applicable terms governing your use of the Website and your relationship with Shield Roofing.
For a specific roofing or construction project, the signed project agreement will control where it contains terms that specifically govern that project.
28. Contact Information
Questions regarding these Terms may be directed to:
Shield Roofing
Rodas Home Improvements dba Shield Roofing
Virginia, USA
Phone: 571-551-ROOF (7663)
Website: www.ShieldRoofing.us